TherapyNotes vs DrChrono Electronic Billing EHR Software Comparison

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TherapyNotes vs. DrChrono: Which EHR Software is Best for Private Practice Electronic Billing?
Electronic Health Record (EHR) software has transformed the healthcare industry by introducing a more efficient way to manage patient information. With the rise of telehealth and remote consultations, electronic billing functionalities have become more valuable than ever before.Â
TherapyNotes and DrChrono are two of the most popular EHR software solutions available today, with both offering electronic billing functionalities. Which one reigns supreme for the needs of your specific practice?Â
This article will help you decide on the best EHR billing software for your practice. We will look at the features, benefits, and drawbacks of each to help you make an informed decision. With so many factors to consider, from the ease of use to pricing and customer support, choosing the right EHR software is critical to the success of your practice. Let's get started and see which one comes out on top!
TherapyNotes vs. DrChrono: Side by Side Comparison
TherapyNotes and DrChrono are two of the best-in-class EHR software solutions available today. Both offer electronic billing functionalities at their core. However, they differ in several other areas. Here is a side-by-side breakdown of their features, benefits, and drawbacks.
TherapyNotes | DrChrono | |
Electronic Billing | Yes | Yes |
Appointment Scheduling | Yes | Yes |
Patient Portal | Yes | Yes |
ePrescribe/Online Prescriptions | Yes | Yes |
Telehealth | Yes | Yes |
Integrated Payment Processing | Yes | Yes |
Patient Management & Health Tracking | No | Yes |
Lab Integrations | No | Yes |
App Marketplace | No | Yes |
Cloud-Based Revenue Cycle and Claim Management | No | Yes |
Mobile Compatibility | Android/iOS | iOS Only |
Customer Support | 24/7 phone and email | Online support tickets only |
Pricing | $39+ per user | $199+ per provider |
Free Trial | 30-day free trial | 30-day free trial |
TherapyNotes Features

TherapyNotes is a comprehensive EHR software solution designed specifically for mental and behavioral health providers. It offers a wide range of features, including electronic billing, note-taking, appointment scheduling, and patient portal functionalities. Some of the key features of TherapyNotes include:
Electronic billing
TherapyNotes offers electronic billing functionalities, allowing healthcare providers to submit claims electronically and receive payments more quickly.Â
TherapyNotes also offers a claims scrubbing feature, which checks claims for errors before submitting them to insurance companies, reducing the likelihood of claims being rejected or denied.Â
Note-taking
TherapyNotes allows healthcare providers to take notes directly in the EHR software, making it easier to manage patient information and track patient progress over time.Â
TherapyNotes also offers customizable note templates, allowing healthcare providers to create notes that are tailored to their specific needs.Â
Appointment scheduling
TherapyNotes offers appointment scheduling functionalities, allowing healthcare providers to manage their schedules more efficiently. Patients can book appointments online, reducing the need for phone calls and paperwork.Â
Patient portal
TherapyNotes offers a patient portal, allowing patients to access their medical records, request appointments, and communicate with healthcare providers more easily.Â
Telehealth
TherapyNotes offers 1:1 video calls that enable your remote appointments to feel just like in-person sessions with added convenience and comfortÂ
Online Prescriptions
TherapyNotes’s ePrescribe functionality allows qualified prescribers to manage medications through a fully electronic prescription workflow.
DrChrono Features

DrChrono is a comprehensive EHR software solution designed for healthcare providers in a wide range of fields. It offers a wide range of features, including electronic billing, patient management, appointment scheduling, and telehealth functionalities.Â
Some of the key features of Drchrono include:Â
Electronic billing
DrChrono offers electronic billing functionalities, allowing healthcare providers to submit claims electronically and receive payments more quickly.Â
DrChrono also offers a claims scrubbing feature, which checks claims for errors before submitting them to insurance companies, reducing the likelihood of claims being rejected or denied.Â
Patient management
DrChrono allows healthcare providers to manage patient information more efficiently, including medical records, prescriptions, and test results.Â
It also allows healthcare providers to track patient progress over time, improving patient outcomes.Â
Appointment scheduling
DrChrono offers appointment scheduling functionalities, allowing healthcare providers to manage their schedules more efficiently. Patients can book appointments online, reducing the need for phone calls and paperwork.Â
Telehealth
DrChrono offers telehealth functionalities, allowing healthcare providers to conduct remote consultations with patients.Â
This is particularly useful for patients who live in remote areas or who have difficulty accessing traditional medical care.Â
Lab Integrations
DrChrono lets you order lab results directly on our mobile platform and receive results on iPhone or iPad.Â
App Marketplace
DrChrono has an extensive app marketplace that enables you to integrate with various partners and healthcare software providers and streamline processes within your practice
TherapyNotes Pricing and Subscription Options
TherapyNotes offers several pricing and subscription options, starting at $49/month for a single user. TherapyNotes also offers a 30-day free trial, allowing healthcare providers to test the software before committing to a subscription.
DrChrono Pricing and Subscription Options
DrChrono offers several pricing and subscription options, starting around $199/month for a single provider and increases depending on how many providers you need the software for and which products you choose.Â
DrChrono also offers a 30-day free trial, allowing healthcare providers to test the software before committing to a subscription.Â
We always recommend checking each provider's website to confirm up-to-date pricing and availability.
Best Hardware and Tech Specs for Running DrChrono or Therapy Notes
DrChrono and TherapyNotes are cloud-based EHRs, which means that they can be accessed from any device with an internet connection. However, to ensure optimal performance, it is recommended to use a computer with specific hardware requirements.Â
DrChrono Recommended Hardware
For DrChrono, the recommended hardware requirements are a Mac computer with at least 8GB of RAM, an Intel i5 processor, and a solid-state drive (SSD). For Windows computers, the recommended hardware requirements are at least 8GB of RAM, an Intel i5 processor, and an SSD.Â
TherapyNotes Recommended Hardware
For TherapyNotes, the recommended hardware requirements are a computer with at least 4GB of RAM, an Intel i5 processor, and an SSD. TherapyNotes also recommends using Google Chrome as the web browser for optimal performance.
Hardware Bundle for Running Cloud-Based EHR Software
DBR Associates understands what it takes to run EHR software efficiently, avoiding costly delays and interruptions to your workflow.Â
The Workhorse bundle includes a user-ready professional-grade laptop, keyboard, and mouse. The specs of each component have been carefully selected to ensure that your software runs smoothly and without any hiccups.
Customer Support and Training Options for EHR Software
Customer support and training options are critical factors to consider when choosing an EHR software solution. Healthcare providers need to know that they can access support when they need it and that they will receive training to use the software effectively.Â
In this section, we'll take a closer look at the customer support and training options offered by TherapyNotes and Drchrono.Â
TherapyNotes customer support and training options
TherapyNotes offers customer support and training options to healthcare providers, ensuring that they are able to use the software effectively.Â
Some of the key benefits of TherapyNotes customer support and training options include:Â
- Customer support: TherapyNotes offers customer support via phone and email, allowing healthcare providers to access support when they need it.Â
- Training: TherapyNotes offers training to healthcare providers, ensuring that they can use the software effectively.Â
DrChrono customer support and training options
DrChrono offers customer support and training options to healthcare providers, ensuring that they are able to use the software effectively.Â
Some of the key benefits of Drchrono customer support and training options includeÂ
- Customer support:Â DrChrono offers customer support via phone and email, allowing healthcare providers to access support when they need it.Â
- Training: DrChrono offers training to healthcare providers, ensuring that they are able to use the software effectively.
Integrating With Other Healthcare Tools and Software
Both DrChrono and TherapyNotes offer integration with other healthcare technology, such as practice management systems, lab ordering systems, and e-prescribing platforms. This allows practitioners to streamline their workflow and improve efficiency. DrChrono also offers an API that allows third-party developers to create custom integrations. TherapyNotes offers integration with popular telehealth platforms, such as Zoom and Doxy.me
Our Suggestion: Which EHR Software is Best for Electronic Billing?
DrChrono and TherapyNotes are both popular medical billing EHRs that offer unique features and capabilities. DrChrono is designed for general medical practices and offers features such as appointment scheduling, billing, e-prescribing, and patient portals. DrChrono also offers a mobile app that allows practitioners to access patient records and manage appointments on the go.Â
TherapyNotes, on the other hand, is designed for mental health practices and offers features such as progress notes, treatment plans, appointment scheduling, and billing. TherapyNotes also offers a telehealth feature that allows practitioners to conduct virtual visits with patients.Â
When comparing DrChrono vs. TherapyNotes, it is essential to consider your practice's needs and requirements. If you have a general medical practice, DrChrono may be the better option. However, if you have a mental health practice, TherapyNotes may be the more suitable choice.
DrChrono vs. TherapyNotes Frequently Asked Questions
Is DrChrono HIPAA compliant?
Yes, DrChrono is HIPAA-compliant and uses industry-standard encryption to secure patient data.
Is TherapyNotes HIPAA Compliant?
Yes, TherapyNotes is HIPAA-compliant and uses industry-standard encryption to secure patient data.
Can TherapyNotes be used for general medical practices?
Yes, TherapyNotes can be used for general medical practices, but it is designed specifically for mental health practices.
Does DrChrono offer a mobile app?
Yes, DrChrono offers a mobile app that allows practitioners to access patient records and manage appointments on the go.
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